Offers “Accenture”

Expires soon Accenture

Video Operations Analyst

  • Midwest (Natrona)
  • Infra / Networks / Telecom

Job description

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world's largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 425,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com .

People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.

IT Operations professionals support infrastructure operations and/or manage delivery for IT production systems and services based on operational requirements and service agreements.

Job Description

Technology Architectures professionals demonstrate end-to-end Technology Architecture skills, covering all T.A. aspects (Execution, Development and Operations); have experience in blueprinting, designing, estimating, implementing, testing and assessing end-to-end technology architecture and solutions; are typically certified by the MTA Certification programme.

Technology Architectures professionals demonstrate end-to-end Technology Architecture skills, covering all T.A. aspects (Execution, Development and Operations); have experience in blueprinting, designing, estimating, implementing, testing and assessing end-to-end technology architecture and solutions; are typically certified by the MTA Certification programme.

A professional at this position level within Accenture has the following responsibilities:
Analyzes and solves problems that are lower complexity and may be routine in nature, requiring varied responses depending on the situation.
Interacts with peers within Accenture before updating supervisors. Likely has some interactions with non-management levels at the client and/or within Accenture.
Receives minimal instruction on daily work tasks and a moderate level of instruction on new assignments.
Decisions impact own work and may impact the work of others.
Individual contributor and/or oversees a small work effort and/or team.

A SurfaceHub Operations Administrator is responsible for operational and technical support activities associated with the global video delivery service for Surface Hubs and Robots. Areas of support include troubleshooting of Microsoft Surface Hubs, BeamPro robots. . The administrator will assist in implementation of system upgrades and configuration of new capabilities will be performed as required by program leadership. Due to the global nature of the infrastructure and the distributed nature of the administration team work hours may vary depending on the incidents in progress, system changes planned and meetings being held.

Desired profile

Qualifications :

Basic Qualifications:

·  Minimum of 1 year of experience in Cisco or Polycom system.
·  Minimum of 1 year of experience with Cisco Telepresence system models CTS 3000 CTS1300 CTS500 Experience with Cisco MXP, EX or C series videoconference systems or Polycom HDX.

Professional Skill Requirements

Proven success in contributing to a team-oriented environment Proven ability to work creatively and analytically in a problem-solving environment Desire to work in an information systems environment Excellent leadership, communication (written and oral) and interpersonal skills

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Accenture is a federal contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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