HR Program & Operations Analyst

Job description

HR Program & Operations Analyst
Location : Dublin 3
Contract : Permanent (6 Month Probationary Period)
Working Hours : Mon - Fri, 09:00 - 18:00

People in our Client Delivery & Operations career track drive delivery and capability excellence through HR the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.

Human Resources professionals develop and execute HR strategies, programs and services across one or more parts of the employee lifecycle to attract, develop and retain a highly engaged and differentiated workforce that enables the execution of human capital and business strategies. The two operational processes are transfers and terminations.

Key Responsibilities

· Handle inbound employee/cross-functional teams' inquiries, identify needs, process necessary transactions in Workday, Salesforce and other systems, and escalate issues.
· Gathering data and working with the employees/cross-functional teams to prepare to submit for an intercompany transfer.
· Take on the work being performed by People Operations Partners
· Shadow People Operations Partners on all transfer, exit, leaves and onboarding related work
· Interview business stakeholders to validate process and capture process flow details
· Review existing system and process documentation ask clarifying questions to better understand the work
· Develop detailed understanding of the People Operations business processes and supporting technologies
· Document Current and Future State process flows and create Desktop Procedure Documents validating information and changes with business stakeholders per accepted Change Request process
· Create Desktop Procedure Documents
· Identify opportunities for process improvement and compile process information for Training Deliver Process Training as part of transition to Shared Services Raise risks and issues to Project Management

Desired profile

Qualifications :

Basic Qualifications

·  Bachelor's Degree
·  Minimum of 3 years of experience in Business Operations

Preferred Qualifications

·  Accenture experience preferred
·  Workday, Salesforce, & Visio experience
·  Previous HR experience is a plus but not required
·  Process mapping experience a plus

Please also note that Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity.
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world's largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 373,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com

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