Enterprise Web Application Support Engineer
Internship Florida, USA
Job description
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 103,000 colleagues serve people in more than 160 countries.
JOB DESCRIPTION:
We are seeking an Enterprise Web Application Support Engineer, with a proven track record of providing advanced technical support for enterprise web applications, applying comprehensive knowledge of Microsoft .NET stack, and using your superior interpersonal skills to interact with your customers.
Main Responsibilities:
- Ability to debug web application issues using industry standard tools and your innate ability to solve problems.
- Be quick to respond to requests for service from all of your clients to resolve reported problems and communicate solutions
- Use our help desk system to track, solve, and communicate the resolution to your user community.
- Research, recommend and implement modifications to reduce user problems. In addition, contribute amazingly helpful articles to the knowledge base to reduce future help requests.
- Be flexible and adaptable to changing priorities while keeping your eye on the prize.
- Openly share your knowledge with the team while genuinely caring about people and our product.
- Exude your upbeat energy and enthusiasm each and every day to serve as an individual contributor with comprehensive knowledge in internal customer support.
- Candidate must be proficient in the following
- Microsoft .NET stack: C#, .NET Framework, ASP.NET, ADO.NET
- JavaScript
Minimum Qualifications:
- Bachelor degree in Computer Science (or equivalent work experience)
- 4+ years of professional experience
Preferred Qualifications:
- Excellent communication skills - verbal and written
- IT Knowledge: Operating System, Event Viewer, IIS Configuration, NLB, ARR, etc.
JOB FAMILY:
IT Operations
DIVISION:
ADD Diagnostics
LOCATION:
United States > Hollywood : 4000 Hollywood Boulevard
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
No
MEDICAL SURVEILLANCE:
No
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.
EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf
EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf